Why HR Consultants Are Crucial
The human resource consulting industry evolved from management consulting and it focuses on human resource management functions. HR consultants assist clients implement strategies to integrate company HR processes, programs and practices for overall effective operations and achievement of organizational goals. Being experts in identifying best practices, HR consultants boost the ability of companies to maximize employee performance. The expertise includes determining the HR needs of a company, developing competency models and assessing employee fitness in relation to the roles they have to play.
An HR consultant does an audit of the HR needs and recommends appropriate actions the client management can implement to improve personnel and operational performance. Audits usually consider business flows and the human resource interactions and drivers required. HR consultants also aid in the evaluation of employee skills, behavioral and emotional competencies and work out with client management on improvement, reinforcement or remedial programs for the attainment of the optimum performance levels desired. They further assist companies develop, implement and sustain processes to help employees identify objectives and monitor the progress of effort in achieving performance goals; as well as help institute a periodic feedback mechanism to ensure these performance goals are met. HR consultants work with the company management and employees to develop and promote better communication flows (i.e., between management and employees, among employees, as well as staff with external clients).
Talent acquisition and retention continue to remain as major challenges for companies. HR consultants provide support in the preparation of opportunity announcements; in “head-hunting” and pre-selection/short-listing of candidates; and in maintaining the relevant database. These HR practitioners also assist companies define compensation and benefits (compenben) packages and incentive programs to attract and retain the right talent. More often, they orchestrate optimal employee health plans with the carriers themselves, in addition to providing recommendations on the formulation of retirement policies. Businesses usually cut down on overhead by outsourcing the recruitment process to HR consulting firms.
The evaluation of mergers and acquisitions, especially in the examining fit across culture, job-type, transaction cost, etc, also requires the expertise of an HR consultant. HR consultants may also be qualified to provide advice in labor related legal cases, as well as in investments due diligence exercises. HR consultants are at the front-liners in the development and implementation of HR technologies for optimizing human capital management. They help in the creation of computer applications to systematize and facilitate the relevant documentation, analyses and reporting effort needed. There are also HR consultants who specialize on the development of e-learning tools for helping company HR staff improve their competencies.